Certified Scrum Master

Course Overview

The Certified Scrum Master (CSM) is a 2-day course that covers the principles and (empirical) process theory underpinning the Scrum framework, and the role of the Scrum Master in it. The certification process provides candidates with an understanding of Scrum values, which emphasize teamwork, accountability and iterative progress toward a well-defined goal. At Stepwise Careers, we use a combination of instructions and team-based exercises, to teach what is at the heart of the Scrum and Agile movement. At the end of the course delegates will have a free attempt at the exam to get a feel of what to expect. We also provide a three-month access to hundreds of possible exam questions to help your preparation and facilitate your becoming a Certified Scrum Master


The objective of the CSM® course is to teach you the fundamentals of Scrum techniques and give you the intellectual tools needed to implement Scrum. The Certified ScrumMaster Syllabus is the foundation which your advanced scrum concepts will be build on.


The Certified ScrumMaster course introduces you to the basic concepts of Scrum and Agile. It covers the four values and twelve principles contained in the Agile Manifesto, and the five Scrum Foundations values. It takes you through the seven objectives of Scrum and Agile: Intro to Lean, Agile, and Scrum, Agile Facilitation, Agile Coaching, Service to the Development Team, Service to the Product Owner, Service to the Organization, and Scrum Mastery.


The Certified ScrumMaster course curriculum will then cover the basic concepts and commonly used terminologies. Scrum terms like Backlog, Burndown chart, Kanban, Poker Planning, Stand up / Daily Meeting, etc. are globally used terminologies that every Scrum master needs to be familiar with.


You will learn the three roles and core concepts (Scrum ceremonies) of Scrum. Scrum comprises of three roles: the product owner, the scrum master and the scrum team. It consists of three artefacts, which are the product backlog, sprint backlog, and product increment. Finally, it also consists of four important activities: the daily standup meeting, the sprint planning meeting, the sprint review meeting and the retrospective meeting.


The Certified ScrumMaster curriculum will cover the nuances and skills needed to manage and motivate a team as the Scrum Master. You will be taught the concepts of Coaching Agile Practices, Enforcing Rules, Removing Distractions, Servant leader, Forecasting, etc.


A Scrum Master can undertake multiple roles within an organization: Facilitator, Servant-Leader, Manager, Mentor, Coach, Motivator, Advisor, etc. The tools and methods of managing teams/tasks could change based on responsibility, and you will be taught how to facilitate each responsibility within the organization.